Thank you for choosing Craftsman Fashion! This Delivery Policy outlines the terms and conditions regarding the shipment of your handcrafted leather goods.

Order Processing Time

Orders are typically processed within 3-5 business days from the date of purchase.

Delivery Time

We offer standard shipping with a delivery timeframe of 1-2 business days after your order is processed. (Inside Dhaka - 5 days & Outside Dhaka - 10 days).

Shipping Methods

Currently, Craftsman Fashion offers standard shipping only. We are constantly working to improve our services and may introduce additional shipping options in the future.

Shipping Addresses

Please ensure you provide accurate and complete shipping information during checkout. We are not responsible for items delivered to incorrect addresses provided by the customer.

Shipping Restrictions

In rare cases, certain products may have shipping restrictions due to geographic location or local regulations. We will notify you of any such restrictions before completing your order.

Delivery Confirmation

Once your order ships, you will receive a confirmation email with a tracking number (if available) allowing you to follow your package's progress.

Shipping Delays

While we strive to meet our estimated delivery timelines, unforeseen circumstances like weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such instances.

Returns Due to Non-Delivery

If a package is returned to us due to non-delivery (e.g., incorrect address provided), the customer will be responsible for any additional shipping charges incurred to re-ship the order.

Contact Information

For any questions or concerns regarding your order or our delivery policy, please feel free to contact our customer service team via email at info@craftsmanfashion.com or by phone at 01714068071.

We are committed to providing you with a smooth and efficient delivery experience. If you have any questions, please don't hesitate to reach out!